Effective date: June 5 2023
Douglas Park Concerts, LLC (“DPC,” “we,” “us,” “our”) operates The Summer Smash website and mobile app (together, the “Services”).
Address: 3342 N Milwaukee Ave, Chicago IL 60641.
Contact: info@thesummersmash.com.
Information we collect:
• Contact details you give us (name, email, postal address, phone if provided).
• Order and payment details (ticket or merchandise info; payments are handled by secure processors—DPC only receives confirmation data, not full card numbers).
• Device and usage data (IP address, browser or device type, app version, cookies, log files).
How we use it:
• Process and deliver orders, event entry, customer support.
• Send purchase confirmations, event updates, safety alerts, and marketing you choose to receive (opt‑out any time).
• Improve and secure the Services, prevent fraud, meet legal and tax obligations.
Sharing:
We share data only with service providers who help us run ticketing, payments, email/SMS, analytics, or hosting; they must keep it confidential. We may disclose data if required by law or during a business sale or merger. We never sell your personal information.
Cookies and tracking:
The website and app use cookies and similar tech to remember preferences and measure performance. You can disable cookies in your browser or device settings, but some features may not work.
Your choices and rights:
Unsubscribe from marketing through any email/SMS link or by contacting us. You may request access, correction, or deletion of your personal data by emailing info@thesummersmash.com.
Data retention:
We keep information only as long as needed for the purposes above or as required by law.
Security:
We use reasonable administrative, technical, and physical safeguards, but no method is 100 percent secure.
Children:
We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will delete it.
Changes:
We may update this policy and will post the new version with a new effective date. Continued use of the Services means you accept the changes.